---
title: Ticketing Policy
url: https://tradecj.com/ticketing-policy
canonical: https://tradecj.com/ticketing-policy
source: /ticketing-policy
---

# Ticketing Policy

The Ticketing Policy explains TradeCJ support channels, complaint handling, required details for support requests, sensitive-information warnings, and priority handling.

## Support Channels

- Email: support@tradecj.com
- Official WhatsApp Business support channel linked from the TradeCJ website.

## What To Include

- Account email.
- Affected feature.
- Date and time.
- Browser or device.
- Screenshots where safe.
- Transaction reference for billing issues.
- One clearly described issue per request.

Do not send passwords, full card details, or private broker credentials through support messages.

## Related Pages

- FAQ: https://tradecj.com/faq
- Documentation: https://tradecj.com/documentation